Uploading Videos

Video is the foundation of how athletes, parents, and specialists do real work on PointShot. Everything else — clipping highlights in the editor, attaching footage to a purchase, or sharing breakdowns with a coach — starts with getting your raw video into the platform. This article walks through where to upload, how the process works, and what happens once you submit.

Where to find your videos

Your video library lives in your profile dashboard under Edit Profile → Videos. It shows every video you’ve uploaded plus any videos a specialist has returned to you after completing a job, with filters for All, My Videos, and Returned. Each card surfaces the title, source, thumbnail, and an actions menu where you can rename, edit details, jump to the editor, or delete.

The library is also the main jumping-off point for new uploads. The Upload Videos button at the top of the page opens the upload pop-up. The same pop-up is available from inside the video editor so you can add footage without leaving your editing flow.

How to upload videos

Opening the upload pop-up and adding a video.

The upload pop-up works the same way everywhere you open it. Drag one or more files onto the drop zone, or click the zone to open your file picker. Each file is validated against the supported formats and the 100 GB per-file limit before it lands in the upload queue below.

Once you have at least one file queued, two shared fields appear above the queue:

Title: What the video will be called in your library. Optional; you can rename later from the card’s actions menu.
Source / Game Details: Free-form context like “Dallas vs Little Caesars 10/09” or “Tuesday skills session.” Helpful for finding the video later and for any specialist who ends up working with it.

Title and source are shared across every file in the queue because all files in one upload become a single video in your library — see the next section for why that matters.

Click Start Upload, watch the progress bars, and when the queue finishes, PointShot redirects you to the processing page for your new video.

Uploading on mobile

The same pop-up works on mobile. Tapping the drop zone opens your device’s photo library or files app so you can pick footage from your camera roll, cloud storage, or anywhere else the OS exposes files. Multi-file selection and reordering work identically to desktop.

Supported formats and size limit

PointShot accepts MP4, MOV, AVI, MKV, and WEBM files up to 100 GB per file. If a file fails validation, the pop-up tells you which file and why so you can swap it out without losing the rest of your queue.

Uploading multi-file videos

Queueing multiple files, reordering them, and uploading as one video.

PointShot treats every upload as a single video, even when it spans multiple source files. Drop several clips into the pop-up and PointShot stitches them together in the order they appear in the queue. Before you hit Start Upload, use the up and down arrows on each queue item to put them in the order you want. That order becomes the playback order of the finished video. You can queue up to 50 files in a single upload.

Two common cases this is built for:

A game broken into per-whistle clips

If your camera or coach app saves a separate file every time play stops and restarts, you can end up with dozens of short files from one game. Upload them all in one go and you get a single game video in your library — not 40 cards to keep track of — ready to clip in the editor.

A practice with multiple drills

Same idea for practice footage spread across separate recordings. Upload the full set as one practice video, then go into the editor to pull out the individual drills or reps you want to highlight.

If you’d rather keep files as separate videos in your library, just upload them one at a time — each upload pop-up session becomes one video.

Video processing

Once the upload finishes, PointShot redirects you to the processing page for that video. Behind the scenes, every video goes through three stages:

1. Upload to storage

Your file or files are sent directly from your browser to PointShot’s secure storage. This stage is already complete by the time you see the processing page — the upload step in the pop-up is what handles it. Uploads happen in chunks with automatic retries, and the pop-up also exposes per-file pause and resume controls if you want to hold a queued upload for any reason.

2. Processing video & thumbnails

PointShot transcodes your video into the formats and resolutions needed for smooth playback in the browser, on mobile, and inside the editor. Thumbnails are generated in the same step. Larger videos take longer; the page shows live status as work progresses.

3. Preparing playback

The final step copies the playback-ready files into the streaming layer. Once this finishes, the video is fully ready to view, edit, and share.

You don’t need to wait on the processing page. Leaving the page or closing the tab is safe — processing continues on the server. PointShot sends you an in-app notification on your notification bell when your video is ready, and the card in your video library updates from a processing state to a playable thumbnail as soon as it’s done.

If processing fails for any reason, the page shows a clear error and a Retry Processing button. If retrying doesn’t resolve it, contact support@pointshot.com with the video title and the error code shown on the page.

After processing

Once a video is ready, you can:

Open the quick preview. Click the card thumbnail in your library to open a preview page with the player, title, source, and quick actions.
Update title or source. From either the preview page or the card’s actions menu, edit the metadata you set at upload time — useful if you uploaded with a placeholder title or realized the source should be more specific.
Jump to the editor. From the preview page or the actions menu, open the video in the video editor to create clips, organize them into categories, and build the highlights or breakdowns you’ll share or send.