Merchant Settings

Merchant Settings is where you view and edit the business information Stripe has on file for your account. Once initial merchant onboarding is complete, this is the page you’ll return to whenever something changes — a new address, a new bank account, an updated TIN, or a refreshed representative.

To open it, go to Edit Profile → Manage Business → Merchant Settings.

What You Can Update

Like the onboarding flow, this page is embedded directly from Stripe and PointShot never touches your financial information. The sections below are visible by default; specific fields shown depend on your country, business type, and account capabilities.

Personal or Business Information

Legal name, business name, address, phone, industry, and product description.

Tax Information

Tax ID number (SSN, ITIN, or EIN). Updating this triggers a fresh IRS verification check.

Public Information

The business name, statement descriptor, and support details that appear on customer payment statements, invoices, and receipts.

Payout Bank Account

Add, replace, or remove the bank account that receives your payouts.

Representative & Owners

For companies, update beneficial owners, directors, or the account representative when something changes.

Documents

Re-upload verification documents if Stripe requests an updated copy.

Onboarding vs. Merchant Settings

Merchant Settings is built for editing information you’ve already provided. If your account has outstanding verification requirements or new capabilities to enable, you’ll be sent to the Onboarding flow instead — that’s the right place to fill in missing information or resolve a risk review.

When to Update Your Settings

Some changes are routine; others can pause payouts until Stripe re-verifies the new information. Common reasons to come back to this page:

Your business address, phone, or support details changed

Update the new information directly. These changes don’t typically affect your payout status.

You switched bank accounts

Add the new account first, set it as the default for payouts, and then remove the old one. Stripe may run a small verification deposit to confirm ownership before your first payout to the new account.

You changed your business name or legal entity type

Both can trigger re-verification. You may need to re-accept the Stripe service agreement and, in some cases, upload an updated proof of entity document. Payouts can be paused until the re-verification clears.

Your TIN or legal name changed

Stripe re-checks the new name/TIN combination against the IRS database. If it doesn’t match, payouts pause until you correct the mismatch. Make sure the legal name you enter matches the name on file with the IRS exactly.

An owner or director joined, left, or changed roles

Keep the beneficial owner list current. Stripe is required to verify the identity of every owner with 25% or greater stake.

Information Stripe Requires Year-Round

Some requirements aren’t a one-time check — Stripe may periodically ask you to confirm beneficial owners are still current or to re-verify a piece of information as regulations change. When that happens, PointShot will surface a banner directing you here, and Stripe’s UI will highlight the specific item to update.

Tax Forms and Year-End Reporting

Stripe issues your IRS Form 1099 at the end of the year using the legal name and TIN on file in Merchant Settings. To avoid a corrected filing, make sure your tax details are accurate before the end of the calendar year. If you’ve recently changed your TIN or legal name, confirm here that the updated information has verified successfully.

For more on payouts and reporting, see Business Reporting.