Setting Up Your Services

Services are the paid offerings on your public profile — sessions, packages, video breakdowns, evaluations, and anything else you sell through PointShot. Each service has its own pricing, input requirements, and visibility controls, and is purchased directly from the Services tab of your public profile.

Creating a Service

From your dashboard, open the Services page and click Add a service. You’ll be taken to a form where you configure everything about the offering — name, pricing, required inputs, and prompts. The remaining sections of this article walk through each part of that form in order.

Service Details

The first two fields define how the service is presented to customers:

Service Name — must be at least 3 characters. This appears as the heading on your public profile and on the checkout page.
Service Description — must be at least 10 characters. This is your sales copy. Be specific about what’s included, how delivery works, and what the customer will receive in return.

A URL slug is generated automatically from the service name and updates if you rename the service later.

Pricing

Set the price the customer pays and choose how it’s billed.

One-time services

Charged once at checkout. You can set a custom Price Label (up to 12 characters) that appears after the price on your buy button — for example, “per game,” “per session,” or “per player.” If you leave this blank, the default label is “each.”

Recurring services

Charged on a repeating schedule. Choose a Frequency — currently either Monthly or Yearly. The buy button on your public profile will display the price as $XXX/month or $XXX/year.

Prices are entered in U.S. dollars and must be valid numeric values (up to two decimal places).

Quantity Settings

By default, customers purchase one of a service at a time. If you’d like to let them buy multiple in a single transaction — useful for bulk session packs, multi-game breakdowns, or per-player bookings — toggle on Quantity Adjustable.

When enabled, you can also cap the Max Quantity per purchase (1–100) or leave it as “No limit.” The customer will see a quantity selector on the checkout page.

Required Inputs

You can require customers to submit videos, files, or written responses as part of their purchase. Toggle any combination of the three — or none — based on what you need to deliver the service.

Videos

Customers attach video clips from their PointShot video library. Set a per-purchase Limit (1–10) or leave it unlimited. Videos uploaded by the customer are made available to you once the order is placed.

Files

Customers upload supporting files. Set a per-purchase Limit (1–10) or leave it unlimited. When Files are enabled, you can further restrict what file types are accepted:

Documents — .docx, .pdf, and similar
Images — .jpg, .png, and similar
Other — anything else

At least one file type must be allowed when Files is on.

Responses

Customers answer free-text prompts you’ve written. This is ideal for qualifying questions, intake forms, or anything else you need to know before you start the work. Add a prompt by typing it into the Prompt field and clicking Add — the prompt appears below the form where you can edit or delete it later. You must have at least one prompt saved before you can enable Responses on a service.

Saving & Visibility

The form’s save buttons differ between add and edit mode:

Add mode

Two buttons appear: Save and Save & Enable.

Save stores the service as hidden — it won’t appear on your public profile until you enable it. Use this for drafts.
Save & Enable stores the service as visible and immediately makes it purchasable from your profile.

Edit mode

A single Update Service button saves your changes and preserves the service’s existing visibility — editing an enabled service keeps it enabled, and editing a hidden service keeps it hidden.

You can toggle visibility on or off at any time from the Services page without opening the editor.

Managing Existing Services

Once you have one or more services saved, the Services page lists them all in a table with per-service controls.

Toggle visibility

A visibility switch on each row enables or disables the service on your public profile instantly. Hidden services stay in your library but can’t be purchased.

Edit

Opens the full editor for the service. Saving preserves the service’s current visibility.

Duplicate

Copies an existing service into a new draft. Duplicates are created as hidden so you can edit before publishing. Useful for creating variants of an existing service without starting from scratch.

Delete

Permanently removes the service. Past purchases and jobs tied to the service are not affected. You’ll be asked to confirm before deletion.

Reorder

Click Reorder Services to enter drag-and-drop mode. Grab the handle on any row to move it up or down — the order you set here is the order shown on the Services tab of your public profile. Click Done Reordering to exit.

Turnaround Time

Turnaround Time is set once at the specialist level — not per service — and is displayed as a banner at the top of the Services tab on your public profile. It tells prospective customers how long you typically take to deliver after a purchase.

Open the Turnaround Time button on the Services page to configure it:

Show turnaround on profile — toggle the banner on or off.
Turnaround range — choose from 1–3 days, 3–5 days, 5–7 days, or 7+ days. The banner color changes based on the range you select.
Additional info — an optional note (up to 250 characters) for context, such as availability exceptions or how turnaround applies to different service types.

Keep this current — the banner sets customer expectations and is one of the first things a prospective buyer sees on your Services tab.